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Shipping & Returns

SHIPPING

We are happy to offer a $5.00 shipping charge for USPS Flate Rate Priority Mail

Shipping costs are determined by weight (measured in pounds). Orders are shipped via USPS or UPS with delivery confirmation. You will receive a personalized order confirmation after we receive your order and payment. We are not responsible for packages lost or damaged in transit. International Customers: You are responsible for all duties and tariffs incurred by your purchase from Aphrodite USA. We fill out all applicable customs forms with every order and declare the full value of the items. We will not mark any order as a gift.

RETURNS

We strive to offer the highest quality products. If however there is a problem with your order please read the following policy:

 

- Opened products that have been sampled can be given a store credit. You must contact our company within 7 days of receiving your order so that we may make arrangements for the return of the unwanted item. Shipping costs cannot be refunded.

-Unopened products that you have decided to return can be sent back to our company. We do not pay for return shipping. When the item is received a credit will be given back on the original form of payment. Shipping costs cannot be refunded. Please contact us within 7 days of receiving your order to inform us of the return. We are not responsible for returned items lost or damaged in the mail.

- Any other issues with your order (missing products, damaged products, products not ordered) will be addressed on a case by case basis. Please call our company within 7 days of receiving your order.

 

CONTACT US

If you have questions or concerns, please contact us:

By Phone: 727-943-9498

By Email: sales@aphroditeusa.com

By Fax: 727-943-8402

By Mail: Aphrodite USA, P.O. BOX 374, Tarpon Springs, FL 34688